We are not only a supplier.
We have particularly stable partner present and future.
Services not just for mobile racks
At IMTRADEX, a.s. we focus systematically on eliminating malfunctions in delivered equipment during and after the warranty period.
The organisation of our service department is built on the knowledge and professional approach of the chief designer, who knows the delivered equipment from the first customer inquiry to creating the design specifications, the actual design, and production supervision.
Our design specialists know best how to eliminate faults quickly and effectively. They also know how to quickly identify the source of the malfunction and how to minimise any future repetition, whether from the side of IMTRADEX, a.s. or from the side of the user.
This systematic approach to servicing minimises repeat malfunctions and reduces unproductive service calls.
The approach of the service call depends on the nature of the reported malfunction or other problems.
